This Privacy Policy describes how Kaiyo Hobby collects, uses, and discloses your personal information when you visit or make a purchase from our site or interact with us through our physical store, events, or other services.
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.
Additionally, when you make a purchase or attempt to make a purchase through the site, through pre-order services, or via other means such as second-hand figure trade processes, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number. We refer to this information as “Order Information.”
We may also collect information you provide when you sign up for an account, subscribe to newsletters, participate in promotions or surveys, interact with us in our physical store (if applicable systems are used, such as loyalty programs or specific order pick-ups), at events, or communicate with us for support.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information, and other information you provide to us.
We use the Order Information that we collect generally to fulfill any orders placed through the site or other channels (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Provide services like pre-orders, limited edition releases, and second-hand trade processes;
- Facilitate figure importing and exporting services;
- Provide services related to our physical store or event booths;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
We process your Personal Information based on the following legal grounds:
- Performance of a contract: To process your orders, provide services, and manage your account.
- Legal obligations: To comply with applicable laws, regulations, and legal processes.
- Legitimate interests: To improve our services, prevent fraud, market our products (where not requiring consent), and manage our business operations, provided these interests do not override your fundamental rights and freedoms.
- Consent: Where you have given explicit consent for specific processing activities, such as receiving marketing communications.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use payment processors to handle transactions. We may also use shipping carriers to deliver your orders. We use analytic services to help us understand how our customers use the site – you can read more about how these services use your Personal Information by visiting their respective privacy policies.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
We do not sell your personal information.
When you place an order through the site or provide us with Personal Information through our other services, we will maintain your Order Information for our records for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements, unless and until you ask us to erase this information.
Our company is based in Japan. Your Personal Information may be processed and stored in Japan and potentially other countries where our service providers are located. By using our services, you understand that your information may be transferred to, stored, and processed in facilities located in Japan or other countries, which may have different data protection laws than those in your country. We take appropriate measures to ensure your personal information remains protected in accordance with this Privacy Policy and applicable laws.
Depending on your location, you may have certain rights regarding your Personal Information, including:
- The right to access the personal information we hold about you.
- The right to request correction or rectification of inaccurate personal information.
- The right to request erasure of your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
If you are located in the European Economic Area, you also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable data protection laws.
We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Our site and services are not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us to request deletion.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by postal mail at the following address:
Kaiyo Hobby
24, Kandamatsunagachō, 5F
Chiyoda, Tokyo 101-0023
Japan
Step into a world of savings on premium anime figures! Kaiyo Hobby is thrilled to bring you spectacular deals on an expansive selection, from popular shonen heroes to elegant shojo heroines and everything in between. Our collection features items from top manufacturers, covering diverse series that resonate with collectors globally. Don't miss this golden opportunity to enhance your showcase, fill those gaps in your collection, or find that perfect gift. These offers are designed for true fans looking for quality pieces at prices that make collecting even more rewarding. Dive in and unearth your next prized possession!
Explore Offers Now!Unlock incredible value across our store with deals designed to make collecting more accessible and exciting. From percentage markdowns on weekly featured items to deep cuts on certified pre-owned figures, there's always a fantastic offer waiting to be discovered. Explore our selection and seize these temporary opportunities before they disappear. This is the perfect time to acquire figures you've been eyeing or to start a new collection without breaking the bank. Our offers rotate regularly, so check back often to see what new figures have been added to the promotion list!
Get 15% off selected figures this week!
Each week, we shine a spotlight on a different range of popular figures, offering a solid 15% discount. This week, the focus is on fan-favorite characters from mega-hit series including the intense battles of My Hero Academia, the dark fantasy of Jujutsu Kaisen, and the charming espionage of Spy x Family. It's the perfect chance to grab characters like Izuku Midoriya, Yuji Itadori, or Anya Forger at a reduced price. Keep an eye on our social media and website announcements for the exact figures included!
Shop Weekly Deals
Up to 30% off certified pre-owned figures!
Our pre-owned figure selection is a treasure trove for collectors seeking discontinued or hard-to-find pieces. Each figure is carefully inspected and certified by our experts to ensure it meets high standards for condition. During this special sale, you can find genuine rarities and sought-after grail pieces in excellent shape at discounts up to 30%. It's an economical and reliable way to expand your collection with figures that might otherwise be out of reach. Browse the collection and see what gems await!
Browse Pre-Owned
Sign up and get an extra 10% off your first order!
Become a part of the Kaiyo Hobby insider community by subscribing to our newsletter! As a token of our appreciation, new subscribers receive an exclusive code for an additional 10% discount on their very first purchase. Beyond the initial saving, you'll gain priority access to information about brand new arrivals, restocks of popular items, early announcements for future sales, and subscriber-only events or promotions. It's the best way to stay ahead in the collecting game and maximize your savings.
Subscribe NowThese figures aren't just popular; they're currently flying off the shelves, partly thanks to the fantastic promotions we have running! Whether it's a highly anticipated new release or a classic character seeing renewed interest, these pieces are in demand. Now is your chance to acquire them at a better price than usual. Act fast, as featured items tend to sell out quickly, especially when they're part of a sale. Check the details to see which offer applies to each featured figure and add these treasures to your collection before they're gone!
Series: Attack on Titan
This stunning statue by Kotobukiya perfectly captures the intensity and skill of humanity's strongest soldier, Levi Ackerman. Posed dynamically amidst debris, it embodies his decisive action and unwavering resolve against the Titans. The level of detail, from his sculpted uniform to the flowing cape and intricate maneuvering gear, makes this a centerpiece for any Attack on Titan collection. It's currently part of our Weekly Spotlight Discount!
Discount Price: ¥15,725
Regular Price: ¥18,500
Series: Demon Slayer
Everyone's favorite demon sister, Nezuko Kamado, is captured in adorable Nendoroid form! This versatile figure comes with multiple face plates to recreate her various expressions, including her standard gentle look, a fierce demon face, and even her iconic box! Pose her in action or peeking out from Tanjiro's box. This must-have Nendoroid is available with our exclusive Newsletter Subscriber Discount!
Discount Price: ¥5,220 (with signup)
Regular Price: ¥5,800
Series: Fate/Grand Order
This highly articulated Figma of Saber Alter from Fate/Grand Order allows for countless dynamic poses. Featuring her iconic black dress and Excalibur Morgan, this figure captures the imposing presence of the corrupted King of Knights. Our certified pre-owned figure is in excellent condition, ready to be displayed. It's included in our special Pre-Owned Figure Sale, offering significant savings!
Discount Price: ¥8,400
Regular Price: ¥12,000
Established with a passion for anime and manga, Kaiyo Hobby has grown to become a respected name in the world of Japanese collectibles. We didn't just open a store; we created a destination for fans, located strategically in Akihabara, Tokyo – the undisputed heart of Japanese otaku culture. For years, we've been navigating the complex world of figure sourcing, import, and export, building strong relationships with manufacturers and distributors across Japan and beyond. Our journey began small, driven by a genuine love for the artistry and craftsmanship that goes into each figure. We believe that every collectible tells a story and represents a piece of the vibrant anime universe. This belief fuels our commitment to curating a diverse and high-quality selection.
Our mission is simple yet ambitious: to be the most reliable and exciting place for collectors worldwide to find their desired figures, whether they are seeking the newest releases, limited editions, or pre-owned treasures. We understand the unique challenges collectors face, from navigating international shipping to verifying authenticity, and we've built our services to address these needs head-on. The physical store in Akihabara serves not only as a retail space but also as a community hub where collectors can share their passion and discover new items firsthand. Our team consists of dedicated figure enthusiasts who are knowledgeable, friendly, and always eager to help you find that perfect piece. We are constantly refining our online presence to ensure collectors globally have access to our extensive inventory and the same level of service experienced in-store. This blend of local expertise and global reach allows us to serve the diverse and passionate community of anime figure collectors effectively. We invite you to explore our offerings and become a part of the Kaiyo Hobby family.
In addition to retail, our presence at major events like Wonder Festival and local Akihabara fairs allows us to connect directly with fans and provide exclusive opportunities. We actively participate in the community, understanding that collecting is more than just a hobby; it's a lifestyle built on shared interests and appreciation for detailed craftsmanship. Come visit us in Akihabara or explore our online store to experience the Kaiyo Hobby difference.
Collecting is a multifaceted passion, and Kaiyo Hobby is dedicated to supporting you through every step of your journey. Our suite of specialized services extends beyond simply selling figures. We understand the anticipation of securing a highly-sought-after pre-order, the desire to find a new home for cherished pieces while acquiring new ones, the global nature of collecting, and the thrill of obtaining rare limited editions. These comprehensive services are designed to enhance your collecting experience, offering convenience, reliability, and access to exclusive opportunities that often complement our ongoing special offers and promotions. Discover how Kaiyo Hobby can make your collecting pursuits smoother and more rewarding.
Ensure you don't miss out on the most anticipated figure releases. Our robust pre-order system allows you to reserve upcoming figures from major manufacturers well in advance, guaranteeing you secure a copy upon release. This is especially crucial for popular characters or limited production runs that sell out quickly after announcement.
Give your pre-owned figures a new lease on life or find discontinued items you've been searching for. We offer a reliable service for buying and selling second-hand figures. Our experts authenticate and assess the condition of each item, providing a safe and transparent platform for trading within the collector community.
Whether you're located across the city or across the globe, our experienced team handles the complexities of international shipping and sourcing. We can help bring figures to you from Japan or assist collectors worldwide in obtaining items from our extensive stock, ensuring secure and efficient delivery.
Access to rare and exclusive figure releases is a cornerstone of serious collecting. Through our network and industry connections, we frequently secure allocation for highly limited production runs and event-exclusive figures, offering our customers access to pieces that are difficult to obtain elsewhere.
The heart of Kaiyo Hobby lies in the passionate community of collectors we serve. We are incredibly proud of the positive feedback we receive from customers who appreciate our selection, service, and dedication. Their words highlight the trust they place in us, whether they're visiting our store in Akihabara or shopping with us online from halfway across the world. These testimonials reflect our commitment to providing an exceptional experience for every figure enthusiast. Read on to see why collectors choose Kaiyo Hobby.
"Whenever I'm in Akihabara, Kaiyo Hobby is my first stop. They always have the latest figures and a fantastic selection of older ones too. Finding a rare piece at a great price online during one of their sales was truly amazing. Their stock is always exciting!"
- Akihiko Tanaka, Tokyo
"Shopping at the physical store in Akihabara was an absolute highlight of my trip to Japan. The atmosphere is incredible, the figures are displayed beautifully, and the staff were so friendly and knowledgeable. I managed to find several discounted figures I wouldn't have anywhere else!"
- Sarah Lee, California, USA
"I've used Kaiyo Hobby's pre-owned figure service multiple times, both buying and selling. The process is incredibly straightforward and trustworthy. The condition descriptions are accurate, and I've received fair offers when selling. It's a fantastic resource for collectors globally."
- Carlos Ramirez, Mexico City, Mexico
"Their pre-order system is top-notch. I never have to worry about missing a release from my favorite series. Figures arrive securely packaged and exactly when expected. The occasional pre-order discounts they offer make it even better!"
- Ling Chen, Singapore
"As a local collector in Tokyo, Kaiyo Hobby in Akihabara is my go-to. The staff remember regulars, the stock changes constantly, and you always find something unexpected. Plus, their event attendance means opportunities for limited items."
- Kenji Sato, Saitama, Japan
Connecting directly with the collector community is something we deeply value. Attending major anime and figure exhibitions allows us to showcase the latest releases, display impressive figure setups, and most importantly, meet fellow fans and customers face-to-face. These events often feature special promotions, exclusive merchandise previews, and opportunities to learn more about the hobby directly from experts. We invite you to check our schedule and plan to visit the Kaiyo Hobby booth if you're attending any of these exciting events. It's a fantastic way to experience the hobby's vibrant energy and potentially discover deals you won't find anywhere else.
Date: October 26-27, 2024
Location: Akiba CO Gallery, Tokyo
This event, hosted by Good Smile Company and partners, is a prime opportunity to see prototypes and upcoming figures from some of the biggest names in the industry. Our presence here allows us to provide insights into future releases and offer special benefits. Look for potential special pricing or bonuses on pre-orders placed directly at our event booth! It's the perfect place to get a sneak peek at what's next and secure your items early.
Date: November 12, 2024
Location: Bellesalle Akihabara, Tokyo
A key industry exhibition that showcases a wide range of new models and figures from various manufacturers. While primarily a trade show, our attendance means we gain valuable insights into market trends and production schedules. Visit us for details on upcoming releases, talk directly with our team about collecting trends, and gain access to information that helps you plan your future purchases effectively.
Stay connected with Kaiyo Hobby and ensure you're always in the loop for the best opportunities to grow your figure collection. Our newsletter is your direct line to insider information, including immediate notifications about price drops on popular items, alerts when limited stock figures are back in store, and early announcements for subscriber-only promotions and sales events. When you sign up today, you'll also receive a special welcome discount code to use on your next order, giving you instant savings. Join our growing community of savvy collectors and be the first to know!
There's a unique thrill to exploring a physical figure shop, and our location in Akihabara offers just that experience. Step into Kaiyo Hobby's store to immerse yourself in walls lined with figures, from the latest arrivals to vintage finds. It's the perfect place to see figures up close, assess their quality, and discover items you might miss online. Our friendly staff are always on hand to answer questions, offer recommendations, or assist with pre-owned trading. We're conveniently located just a short walk from Akihabara Station, making us an easy stop during your visit to Tokyo's electronics and otaku hub. Come experience the vibrant energy of Akihabara and the welcoming atmosphere of Kaiyo Hobby.
24, Kandamatsunagachō, 5F,
Chiyoda, Tokyo 101-0023
Japan
Whether you need assistance with a specific figure, have questions about our current special offers, require help with an order, or want to inquire about our services like pre-ordering or second-hand trade, our dedicated team is here to help. We value your questions and feedback and strive to provide prompt and helpful responses. Reach out to us via phone, email, or by filling out the contact form below. We look forward to hearing from you and assisting you with your collecting needs!
Phone: (03) 6875-3210
Email: info@kaiyohobby.jp
